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Your booking contract is with Asia Travel Club, Texas, USA. Any use of the asiatravelclubllc.com website, or written communication with Asia Travel Club, for travel arrangements, confirms that you are aged 18 or over and that you have read and fully accept these booking conditions. These booking conditions are devised for the protection of all parties. The phrase “Asia Travel Club” in these Booking Conditions refers to Asia Travel Club LLC.

Your use of this website is on condition that you “Tour Participant” accept without variation the terms and conditions set out herein which may be varied by us “Asia Travel Club” from time to time without notice to you. Your use of this website constitutes your agreement to all the terms & and conditions in force for the time being as set out herein. If you do not agree to any part of the following terms or conditions, Asia Travel Club kindly advises you not to use this website.

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You represent & and warrant that:

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• You are of sufficient legal age to use this website by all terms & and conditions herein and to create binding legal obligations for you and any person, group of persons, or entity you represent, for any liability you may incur as a result of the use of this website

• You are financially responsible for all uses of this website.

• All information supplied by you in using this website is true and accurate.

• You will not post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

• You will not use this website to make any speculative, false, fraudulent reservation or reservation in anticipation of demand.

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• By paying in full & and obtaining services for a transfer, excursion, or package tour, you the tour participant automatically become a ‘member’ enjoying the benefits of the particular product or service. Due to the somewhat strenuous nature of some active, adventure programs, it requires that you be reasonably fit, & thus some tours may be unsuitable for children & the elderly. Some trips like canoeing & rafting may require your ability to swim. These requirements will be indicated with each tour. We will make a reasonable effort to accommodate those who are physically infirm, however, we reserve the right to refuse service and/or terminate the participation of any tour participant whose health mental condition, or physical infirmity impedes the operation of the tour.

• The Tour Manager/ leader/ interpreter may, at his or her discretion, require you to withdraw from any tour or activity, if the Tour Manager/ leader/ interpreter deems your conduct offensive or a nuisance to other tour participants, behave in a manner disrespectful to the local culture & customs, destroys local flora & fauna and/or engage in conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law of any country.

• Asia Travel Club shall have no liability to any tour participant required to withdraw from any tour. You may also be held responsible for willful damage.   

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Unless otherwise indicated, all price rates shown are in United States Dollars. Rates are on a per-person basis. Accommodation will be sharing twin or double basis, a supplement for a single room is applicable. Prices for the villa are for the rental of the entire villa unless otherwise indicated.

Prices are based on current rates of exchange as of the date of your reservation. Asia Travel Club reserves the right to increase tour prices to cover increased costs of tariffs, taxes, park fees, and fluctuations in foreign exchange markets. Prices are in effect at the time of viewing the website and are subject to change at any time before departure.

Asia Travel Club cannot be held accountable for any differences due to different exchange rates or transaction fees applied by different financial institutions and/ or different dates. Refunds for price fluctuations are not possible since our charge is based on the exchange rate applicable on the day of payment.

All fees, interest, or bank charges in arranging credit cards, tele-transfer, wire transfers, bank drafts, or other money transfer methods through a financial institution must be borne by you.

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RESERVATIONS, DEPOSITS & FINAL PAYMENTS

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Early reservations are essential to ensure the availability of space. Upon your acceptance of our itinerary and quote, we will make tentative reservations and confirm all hotels and services which will be generally valid for 48 hours. 

In the event you accept our tentative reservation and quote; a deposit of 30 percent of the tour cost is required in advance on confirmation to secure the booking and re-confirm all arrangements. If a deposit is not received at our offices within 48 hours from the time of reservations; booking/s is/are subject to cancellation. In the event a supplier demands stricter payment terms, we will inform you of such terms as well as individual cancellation policy.

After receipt of the deposit by Asia Travel Club, any change/s made to the reservation/s will incur a processing fee of $50 per change (also refer to our general cancellation policy).

100 percent of the cost as final payment per person is required not less than four weeks before arrival at destination. If the reservation is made within the last four weeks of arrival at the destination (and if space is still available), the entire tour price must be paid at the time of reservation.

Asia Travel Club will accept any payment method mentioned on the website. 

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PROVISION OF SERVICES

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All products & services offered on this website are subject to availability and acceptance, at the discretion of the supplier of such product or service. In the event a product or service booked by you is not available, Asia Travel Club shall use its reasonable endeavors to suggest an alternative product or service of similar pricing and quality.

In the event, that a hotel of similar pricing and quality mentioned in the quote is not available and only a lower category of hotel is available; you will be informed accordingly and the benefit (if any), will be passed on to you

In the event of hotel of similar pricing and quality mentioned in the quote is not available and only a higher category/ more expensive hotel is only available; you will be informed accordingly and a supplement (if any) will be charged to you.

Where the product or service is either not available or our suggested alternative (where applicable) is not acceptable to you but is fully paid, we shall make a refund by our refund policy.

If you fail to accept our suggested alternative product or service by the specified deadline, we reserve the right to cancel our tentative booking of the same.

We will do our best to make your rooms available on check-in. However, the standard hotel occupancy times are; Check time 2.00 p.m. and Check-out time noon. Early check-in and late check-out are subject to extra charges. Any unutilized accommodation or services will not be refunded. Any changes to hotels after confirmation of booking will be entirely at your own expense and payable directly to our local supplier.

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ITINERARY CHANGES MADE BY US

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Asia Travel Club is committed to the highest levels of integrity and professionalism in ensuring you have an enjoyable tour. However, there will be instances where adjustments to your itinerary need to be made due to exigent circumstances. This could be an event under exceptional circumstances (eg over-booking of the hotel) which demand immediate action from our end to ensure your tour continues with minimal disruption. Under such circumstances, we will refund you appropriately if the replacement hotel is cheaper and pay any additional transfer costs.

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ITINERARY CHANGES REQUESTED BY YOU

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Asia Travel Club aims to offer tailor-made, flexible itineraries to your satisfaction. You acknowledge that it once an itinerary is finalized, requests for changes to a group or individual itinerary will always be considered. You further acknowledge that any changes may incur cancellation charges and you will be charged for any additional services provided to you.

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CUSTOMER CARE AND COMPLAINTS PROCEDURE

Asia Travel Club is committed to providing a caring and professional service to you. You will be provided with appropriate contact details before travel and it’s your responsibility to keep the contact details safe. If you are unhappy with any aspect of our services, you must immediately bring it to the attention of the service provider (e.g. hotel) or our local representative to provide you with an immediate solution and rectify the problem whilst on tour. If the matter is not solved to your satisfaction, you must notify Asia Travel Club within 24 hours, by email or phone. So that we can rectify the matter amicably to the benefit and contentment of all parties. It is only if you do this, that Asia Travel Club has the opportunity to put matters right, without any undue delay. Asia Travel Club reserves the right to refuse any liability or compensation if this arbitration process is not strictly adhered to.

Notwithstanding the above, If you take any irresponsible action by reporting any malicious or defamatory article that may cause harm or loss to Asia Travel Club on any website, travel blog, or other forum without any justification or concrete evidence, you may be subject to legal action and possible claim for damages for misreporting or malicious defamation of person or property.

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DISCLAIMER

Your use of this website, brochure, or any other accompanying promotional documentation is at your sole risk. This website, brochure, or any other accompanying promotional documentation (including, but not limited to, rates and itinerary) is provided ‘as is’ basis and you assume total risk and responsibility for your use of this website, brochure, or any other accompanying promotional documentation.

To the maximum extent permitted by law, Asia Travel Club specifically disclaims all warranties, express or implied, in respect of this website, brochure, or any other accompanying promotional documentation; including, but not limited to, merchantability, fitness for a particular purpose, non-infringement of intellectual property or other property rights or compatibility between this website and any software and hardware.

Asia Travel Club neither warrants nor makes any representations regarding the accuracy or completeness of this website or any of the data or information contained in this website or that the use of this website will be uninterrupted or error-free or that any information, data, content, software or other material accessible through this website will be free of bugs, viruses, worms, trojan horses or other harmful components.

The information contained in this website, brochure, or any other accompanying promotional documentation is subject to change without notice.

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RESPONSIBILITY

Asia Travel Club and all affiliates act only in the capacity of an agent for the hotels, airlines, bus companies, railroads, ship lines, and/or contractors providing accommodations, transportation, or other services to the client. You are advised that Asia Travel Club purchases transportation, hotel accommodations, restaurants, and other services from various independent suppliers who are not affiliated with Asia Travel Club.

Asia Travel Club makes every effort to select the best suppliers of the aforementioned services. However, Asia Travel Club does not control the operations of these agents and as a result, Asia Travel Club, its subsidiaries, affiliated companies, servants, or agents CAN NOT BE HELD LIABLE IN CONTRACT OR TORT FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOSS, DELAY TO PERSON OR PROPERTY, ADDITIONAL EXPENSES, INCONVENIENCE CAUSED DIRECTLY OR INDIRECTLY BY ANY SERVICE PROVIDER OR OTHER CLAIM which may occur as the result of any and/or all of the following:

1. the wrongful, negligent, or arbitrary acts or omissions on the part of the independent supplier, agent, its employees, or others who are not under the direct control or supervision of Asia Travel Club;

2. defects or failures of any vessel, aircraft, vehicle, or other instrumentality which is under the control of an independent supplier; or

3. loss, injury or damage to person, property or otherwise, resulting directly or indirectly from any Acts of God, dangers, incidents at sea, fire, breakdown in machinery or equipment, or wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, medical epidemics, quarantines, or customs regulations, defaults, delays or cancellations or alterations in itinerary due to schedule changes, or any causes beyond Asia Travel Club’s control.

4. Further, Asia Travel Club is not liable for any loss or damage resulting from insufficient or improperly issued passports, visas, or other legal documents. All coupons, exchange orders, receipts, contracts, and tickets issued by Asia Travel Club are issued subject to any tariffs, terms, and conditions under which any services are provided by such hotels, airlines, bus companies, railroads, ship lines, or owners or contractors or by their person in employ.

5. Asia Travel Club shall not be liable for or responsible to any Tour Participant in the event of dissatisfaction with the standard of service or accommodation provided by any Service Provider or is liable or responsible for any disappointment, distress, or lack of enjoyment arising from any act or omission whatsoever.

6. Under no circumstances is Asia Travel Club to be construed as a carrier under contract for the safe carriage of you or your baggage and belongings.

 

LIMITATION OF LIABILITY

Asia Travel Club shall not be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in any way connected with the use of or inability to use this website or the information, products, and services obtained through this website, the submission of any personal information, including, but not limited to, bank and credit card details, the performance or non-performance of Asia Travel Club or any unauthorized access or breach of security into this web site through the internet or otherwise arising, whether based on contract, strict liability, tort (including negligence), product liability or otherwise even if Asia Travel Club has been advised of the possibility of such damages.

By making a reservation, you acknowledge that in all events, Asia Travel Club shall not be liable for any incidental or consequential damages and that the sole extent of Asia Travel Club’s liability, if any, shall never exceed the amount paid by you to Asia Travel Club.

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ACKNOWLEDGEMENT

The disclaimer, responsibility and limited liability of Asia Travel Club as set out in this agreement are fundamental elements of the basis of the bargaining between you and Asia Travel Club, and you agree that Asia Travel Club would not otherwise be able to offer the products and services on its present basis without such limitations. This clause shall survive any termination of this agreement.

 

INSURANCE

You agree that it is your responsibility to take a holiday insurance policy (these could be organized in the respective country, before commencement of travel). Asia Travel Club accepts no responsibility for costs that may occur as a result of your failing to secure adequate insurance coverage, which is highly recommended. Since penalties can be extremely high, we strongly recommend you purchase trip protection for the money you invest in such a trip.

INCLUDED IN THE TOUR PRICE

ACCOMMODATION

Accommodation is provided as described in each tour plan. Accommodation is usually in a shared twin-bed room with a supplementary charge for single occupancy. We offer a wide selection of accommodations from luxury boutique hotels to camping in the wilderness. You should note that some of our nature & adventure trips include traveling to remote or undeveloped outstation destinations. Hotel accommodations of International tourist standards may not exist & facilities are rudimentary. Sleeping huts & tents are simple & often lack Western-style toilets or bathing facilities. In such places, tour participants will be provided with the best available facilities. As Sri Lanka is a tropical country, you should be aware that insects in the room are a common occurrence, especially during warm months. Booking through us is an implicit acceptance of these facts.

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MEALS

The package price may include meals as specified in each tour program. All included meal arrangements will be simple set menu meals, buffet, or packaged lunches. Meals for Ayurveda packages will be traditional Sri Lankan meals. The menu will be recommended by your Ayurveda doctor based on your body constitution. Usually, meat and alcohol are not served at exclusive Ayurveda resorts.

 

SIGHTSEEING & LAND TOUR SERVICES.

 

You will be generally provided private transportation in an air-conditioned saloon car or microbus if your party is below 7 persons (your guide will be your driver). Generally, the services of a separate Guide lecturer will be provided for groups of 8 persons and above (usually there will be a guide, a driver, and a baggage assistant). Transport within National Parks or Nature reserves will generally be in safari vehicles and will depend on the terrain.

The following services are generally included in your tour price; transportation between the airports and hotels, baggage handling, sightseeing with English-speaking chauffeur-guides as mentioned in the itinerary, and all entrance fees to attractions and activities as described in the itinerary. Transfers are not included when arriving or departing at the first destination gateway by means other than the scheduled flights but can be arranged upon request at additional cost. Please read your itinerary carefully, as your contracted itinerary may not include all the services listed above.

 

NOT INCLUDED IN THE TOUR PRICE

 

Airfare to and from Sri Lanka, Maldives or any other countries which Asia Travel Club operates, Airport taxes, passport cost of visas or other documentation, inoculation and vaccination fees, insurances of all kinds, airport transfers (unless indicated in individual tour descriptions), laundry, liquor, beverage, meals not indicated in your itinerary, excess baggage charges, tips, personal or baggage insurance, telephone or communication charges, optional excursions, any changes to the itinerary while on tour or any item of a personal nature.

The tour price also does not cover costs and expenses, including the return to your home, if you leave the tour of your own volition, or due to illness, or as a consequence of official action by the government of any country visited.

 

CHILD POLICY

 

Children between 2 and 6 years are given a discount of 80 percent of the per person, adult rate, while children between 7 to 12 years old are given a 70% discount of the per person adult rate on transfers, excursions, and package tours provided they share a room with two adults.

A maximum of two children per party are granted such discounts. Children who require their rooms are charged as adults.

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CANCELLATION AND REFUNDS

 

CANCELLATION BY YOU

 

All arrangements are inclusive. Cancellation must be in writing and sent by you or your representative who made the booking on your behalf. In the event a group booking is canceled by the tour leader (representative); each individual will be equally held liable for cancellation costs. Cancellations are timed from when we contact the supplier on your behalf. A delay is normal outside normal working hours.

No refund in full or in part will be given for unutilized services in the package(s) once you commence using the product or service. In general, early check-out and no-shows are not refunded.

Our general refund policy is as follows;

Number of days in advance cancellation notice received before commencement of tour or hotel stay

 

CANCELLATION FEE

 

After payment of deposit: Up to 100 percent of the deposit

30- 21 days before commencement Up to 50 percent of the total cost

20 – 7 days before commencement Up to 75 percent of total cost

Less than 6 days before commencement, including ‘no show’ Up to 100 percent of the total cost

Our published tours will be based on the general refund policy and may not exceed the maximum cancellation fee. However, our general refund policy is not applicable for tailor-made tours where services are obtained from suppliers with stricter deposit and/or refund policies. In such instances, cancellation refunds are determined on a case-by-case basis and informed at the time of reservation.

Due to the special nature of preparing overseas travel logistics and payment, suppliers impose rigid cancellation fees; please be aware that Asia Travel Club has no control over such fees and cannot make any exceptions to these charges.

In the event of a ‘No Show,’ you will be held responsible for payment computed at the equivalent of full length of stay. In general, early checkout or no-shows are not refunded.

 

CANCELLATION BY US

 

Asia Travel Club is committed to the highest ethical and professional standards to ensure your tour is a smooth and happy experience. But, please be aware we might have to cancel your tour to avert certain risks and dangers that may arise due to incidents of Force Majeure beyond our control (see clause below). In such an event we will alternately offer a comparable booking for your consideration. We cannot be held liable for any incidental expenses that you may incur during arrangements for a booking that is subsequently canceled by us.

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FORCE MAJEURE

 

Due to the nature of some tours featured, changes may occur, without notice to the stated content or schedule of itineraries. Certain risks and dangers may arise beyond our control including, but not limited to war, terrorism, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles, industrial disputes or local operational limitations beyond our control.

Asia Travel Club reserves the right to cancel the whole or any part of a tour at any time as whole or any part of a tour at any time as a result of force majeure or for reasons outside Asia Travel Club’s control, including but not limited to the failure of any third party to perform.

Asia Travel Club shall not be liable for damages of any kind arising out of any failure or delay in performing any or all of our obligations contained herein or in respect of any product or service if the failure or delay is due to circumstances or causes beyond our reasonable control. Asia Travel Club will not have liability regarding the provision of medical care or the adequacy of any care that may be rendered. It is understood you will take adequate travel insurance to cover any travel or medical eventualities.

 

LINKS TO THIRD PARTIES

 

This website may contain hyperlinks to websites operated by parties other than Asia Travel Club. The inclusion of hyperlinks to such websites does not imply Asia Travel Club’s endorsement of such websites nor any association with their operators. Asia Travel Club is not responsible for the contents of other websites

 

SMOKING

 

Smoking is strictly prohibited in the vehicle & within Nature Reserves. However, regular comfort is made on traveling days during the tour.

 

SHOPPING

 

Asia Travel Club does not endorse any shops nor do we have any association with their operators. Asia Travel Club does not accept any responsibility for the quality, value, reliability, or authenticity of any goods that you may purchase while on tour, nor is Asia Travel Club liable in any way whatsoever for any arrangement you may make to post, courier, and freight or ship such purchases.

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PHOTOGRAPHY, PHOTOGRAPHS & MAPS

 

Asia Travel Club reserves the right to take photographs during the operation of any program and to use resulting photographs for promotional purposes. If you or anyone in your group prefers that your images not be used, please notify your tour guide at the beginning of the program.

Photographs show places in geographic and historically significant areas but are not necessarily included in the tour. Maps shown on the tour pages are for general information and may not accurately reflect actual routing.

 

INDEMNITY

You shall indemnify and keep Asia Travel Club indemnified against all claims, demands, actions, proceedings made or brought against Asia Travel Club arising from the use of this website and/ or any breach of any term or condition by you.

 

RELATIONSHIP BETWEEN THE PARTIES

 

No joint venture, partnership, employment, or agency relationship exists between you and Asia Travel Club as a result of this agreement or your use of this website, brochure, or any other accompanying promotional documentation.

 

VARIATIONS

No person, other than a Partner, or an officer of Asia Travel Club authorized in writing, may vary, add, or waive any term or condition in this document outlined in the preceding provisions. Asia Travel Club reserves the right to vary these terms of use.

 

SOFTWARE AND COPYRIGHT

All contents of this website are copyright of ©Asia Travel Club. Asia Travel Club retains all rights including, but not limited to trademark rights, copyright, and patent rights concerning all software and underlying information or material available through this website.

You are not to download, copy, or otherwise export or re-export any software or underlying information or material available through this website, except to the extent that such downloading or copying occurs in the course of using this website by our written instructions or otherwise as expressly permitted in this agreement.

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SEVERABILITY

 

If any term, provision, or condition of this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

DISPUTE RESOLUTION

 

This contract, regardless of where it is performed, shall be governed by and construed by the laws of the United States Of America. 

All disputes and contradictions that appeared as a result or due to the present Contract shall be settled by negotiations between Asia Travel Club LLC., and yourself.

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